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Consumers Are Taking Their Complaints to Social Media. Are You Responding?

Consumers Are Taking Their Complaints to Social Media. Are You Responding?

Social Media Customer Service: A 4-Step Approach to Keep Your Customer 99% Happy

Social Media Customer Service: A 4-Step Approach to Keep Your Customer 99% Happy

Influencer and Marketing Campaigns on Social Media: Which Platforms to Use and When  As important as the quality of campaign content is, choosing the right social channel to run your influencer or other marketing campaign is even more critical. Posting the "right" content on the wrong social network is just as frustrating for the users ... http://influenceblueprint.com

Influencer and Marketing Campaigns on Social Media: Which Platforms to Use and When

Influencer and Marketing Campaigns on Social Media: Which Platforms to Use and When As important as the quality of campaign content is, choosing the right social channel to run your influencer or other marketing campaign is even more critical. Posting the "right" content on the wrong social network is just as frustrating for the users ... http://influenceblueprint.com

The Real Value in Social Media For Businesses (Infographic) | The Social Times | Bloglovin’

The Real Value in Social Media For Businesses (Infographic) (The Social Times)

If you don't have a testing regimen in place, you might want to think twice. Columnist David Rodnitzky discusses some common instances where marketers skip testing — and why it's not a good idea.

“We Test Everything” And Other Lies Online Marketers Tell

If you don't have a testing regimen in place, you might want to think twice. Columnist David Rodnitzky discusses some common instances where marketers skip testing — and why it's not a good idea.

How Social Media Is Affecting Customer Service (Infographic): http://www.providesupport.com/blog/social-media-affecting-customer-service/ #custserv #infographic

How Social Media Is Affecting Customer Service (Infographic): http://www.providesupport.com/blog/social-media-affecting-customer-service/ #custserv #infographic

Joining up the dotcoms: Social media demographics [infographic]    Read more: http://wallblog.co.uk/2012/03/23/joining-up-the-dotcoms-social-media-demographics-infographic/#ixzz1pwW9jI6i

Joining up the dotcoms: Social media demographics [infographic] Read more: http://wallblog.co.uk/2012/03/23/joining-up-the-dotcoms-social-media-demographics-infographic/#ixzz1pwW9jI6i

The latest social media research studies and statistics to help inform your marketing efforts.

10 New & Useful Social Media Stats and Research Studies

The latest social media research studies and statistics to help inform your marketing efforts.

There are basic building blocks to ensure your business gets the most out of its social media initiatives. Here are 8 elements of every successful social media campaign.

There are basic building blocks to ensure your business gets the most out of its social media initiatives. Here are 8 elements of every successful social media campaign.

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