How do you get to know your customer? What questions do you ask to ensure their satisfaction? The team at TDE is constantly asking deeper questions to build a relationship and understand our customers needs, wants, and concerns. #CustomerService #GetToKnowYourCustomersDay
Being aware of these things could greatly increase doctor-patient relationship. If a doctor is more personable, the patient will be more willing to listen to them. If the doctor has higher expectations of the patient (either in the procedure being done or recovery time) the patient will do better and try to meet those expectations. It's simple psychology, really.