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Customer Satisfaction: Social Media Websites Rank Among The Worst

Customer Satisfaction: Social Media Websites Rank Among The Worst

Social Media Users in Emerging Markets More Likely To Engage With Brands Online

Social Media Users in Emerging Markets More Likely To Engage With Brands Online

Social Media Customer Service: Brands Respond More On Twitter

Social Media Customer Service: Brands Respond More On Twitter

Only 66% Of Companies Agree: Social Media Poses Significant Risk To Brand Reputation

Only 66% Of Companies Agree: Social Media Poses Significant Risk To Brand Reputation

Women Are 8% More Likely To Use Social Networking Sites; Reddit Is Only Male-Dominated Social Site

Women Are 8% More Likely To Use Social Networking Sites; Reddit Is Only Male-Dominated Social Site

Study: 74% Of Respondents More Likely To Buy From Companies With CEO Social Media Engagement

Study: 74% Of Respondents More Likely To Buy From Companies With CEO Social Media Engagement

4 Strategies for Engaging Brand Influencers on Social Media (Discovery Research)

4 Strategies for Engaging Brand Influencers on Social Media (Discovery Research)

China: Microblog Users Increase 296% in 2011

China: Microblog Users Increase 296% in 2011

Social Networking Stats: Are Social Media Passwords Fair Game for Colleges, Employers? 13 States Say No.

Social Networking Stats: Are Social Media Passwords Fair Game for Colleges, Employers? 13 States Say No.

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