I have never been so appalled at the customer service of a company. I cannot believe the SWINDLING that has occurred to me. Every time that I have needed the service, it has been a terrible NIGHTMARE of service. I've been denied eligibility for repairs although my contract has clearly said otherwise. I've had incompetent vendors come to my house and tell me they can't find a problem, when my vendors have clearly explained and given an outline and taken PICTURES of the problems.