Explore User Scenario, User Stories and more!

KimJihoe: User Scenario

KimJihoe: User Scenario

A to Z of example UX docs and deliverables including Content models | Empathy maps | Experience maps | Mental models | Personas | Process diagrams | Prototypes | Scenario maps | Scenarios | Sitemaps | Sketches | Storyboards | Style guides | Style tiles | System maps | Task grids | Usability reports | User journeys | User story maps | Visuals | Wireframes | Word clouds

A to Z of example UX docs and deliverables including Content models | Empathy maps | Experience maps | Mental models | Personas | Process diagrams | Prototypes | Scenario maps | Scenarios | Sitemaps | Sketches | Storyboards | Style guides | Style tiles | System maps | Task grids | Usability reports | User journeys | User story maps | Visuals | Wireframes | Word clouds

How to Tell the User’s Story

How to Tell the User’s Story

Examples of how to UX and deliverables: Content models, empathy maps, experience maps, mental models, personas, affinity maps, process diagrams, prototypes, scenario maps, sitemaps, sketches, storyboard, style guide, style tile, system map, task grids, usability, user, user journey, user story, visual, wireframe,

Examples of how to UX and deliverables: Content models, empathy maps, experience maps, mental models, personas, affinity maps, process diagrams, prototypes, scenario maps, sitemaps, sketches, storyboard, style guide, style tile, system map, task grids, usability, user, user journey, user story, visual, wireframe,

This Customer Experience Map is a graphical representation of the service journey of a customer getting a ‘proof of age’ identification card (POA ID).  Mel Edwards : July 2012

Customer Experience Map – Redux

This Customer Experience Map is a graphical representation of the service journey of a customer getting a ‘proof of age’ identification card (POA ID). Mel Edwards : July 2012

I have been interested in how storyboards can be used to effectively communicate experiences in #servicedesign. This example is by Chelsea Hostetter from the fantastic Austin Center for Design

I have been interested in how storyboards can be used to effectively communicate experiences in #servicedesign. This example is by Chelsea Hostetter from the fantastic Austin Center for Design

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