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7 principles of persuasion (website usability)

Does your website have a stickiness factor? While most websites are built to attract customers to a business – providing the information necessary to do

TASK ANALYSIS GRID: Service Design Tool. When designers have to communicate decisions to stakeholders, one possibility is to use the task analysis grid, an interesting alternative to the standard requirements documents. The aim is to see the entire scope of the project and the whole features of the first and future releases on the same page in a unique schematic description.

Experience Maps are a well known and useful UX tool, but the truth is that when it’s time to get one’s hands dirty aren’t easy to solve.