It’s often the simple things in customer service that makes the difference….

It’s often the simple things in customer service that makes the difference….

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And you know what? My company, Vent2Me is successful, and so are our clients. So much so that word of mouth is how we get our work. Our clients are happy, and that makes us happy.

And you know what? My company, Vent2Me is successful, and so are our clients. So much so that word of mouth is how we get our work. Our clients are happy, and that makes us happy.

WANTED! Customer Service. The perils of self service checkouts and other things that bug us about Coles supermarket!

WANTED! Customer Service. The perils of self service checkouts and other things that bug us about Coles supermarket!

Why send an electronic email if you don’t personalise it? A lesson for organisations to understand

Why send an electronic email if you don’t personalise it? A lesson for organisations to understand

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