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Unit 4 Customer Service in Travel and Tourism

This unit enables learners to gain understanding of how excellent customer service contributes to the success of travel and tourism organisations. Learners will develop knowledge and skills to provide customer service and achieve sales in travel and tourism situations.
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Customer Service Skills for Bloggers (or, How to Keep Getting Blogging Jobs

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Customer service is important to the National Maritime Museum, because without customers there would not be a business.

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