Veterinary leadership

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a woman in red scrubs is looking at a computer screen with the words, 5 qualities of an amazing veterinary receptionistist

A good receptionist in veterinary medicine must realize that there is a host of names for his or her position besides “receptionist.” You could be a client service representative, client advocate, front office personnel and many more, including “the girls up front.” Yes, you will hear that also, and none of these position titles mean any disrespect whatsoever, despite any personal connotations you may assume. So what is a veterinary receptionist? As Wendy S. Myer's writes in her article…

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Assertive Communication: Developing the Communication Style that is Clear, Respectful and Impactful | VETgirl Veterinary Leadership Webinars

In this VETgirl webinar, Dr. Sally Ryan will review difficult conversations. How do you naturally communicate? You will learn the difference between communication styles and the benefits of assertive communication in the workplace. Tune in to learn your style and identify strategies for becoming a better communicator.

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