20130501 Solving Wicked Problems with Dialogue Mapping - Chris Chapman (sketchnote)

20130501 Solving Wicked Problems with Dialogue Mapping - Chris Chapman (sketchnote)

Tom Wujec: Got a wicked problem? First, tell me how you make toast | Talk Video | TED.com

Tom Wujec: Got a wicked problem? First, tell me how you make toast | Talk Video | TED.com

Tom Wujec: Got a wicked problem? First, tell me how you make toast | TED Talk | TED.com

Tom Wujec: Got a wicked problem? First, tell me how you make toast | TED Talk | TED.com

Tom Wujec: Got a wicked problem? First, tell me how you make toast | Talk Video | TED.com

Tom Wujec: Got a wicked problem? First, tell me how you make toast | Talk Video | TED.com

Making toast doesn’t sound very complicated -- until someone asks you to draw the process, step by step. Tom Wujec loves asking people and teams to draw how they make toast, because the process reveals unexpected truths about how we can solve our biggest, most complicated problems at work. Learn how to run this exercise yourself, and hear Wujec’s surprising insights from watching thousands of people draw toast.

Making toast doesn’t sound very complicated -- until someone asks you to draw the process, step by step. Tom Wujec loves asking people and teams to draw how they make toast, because the process reveals unexpected truths about how we can solve our biggest, most complicated problems at work. Learn how to run this exercise yourself, and hear Wujec’s surprising insights from watching thousands of people draw toast.

Tony Fadell: The first secret of design is ... noticing | TED Talk | TED.com

Tony Fadell: The first secret of design is ... noticing | TED Talk | TED.com

Making toast doesn’t sound very complicated — until someone asks you to draw the process, step by step. Tom Wujec loves asking people and teams to draw how they make toast, because the process reveals unexpected truths about how we can solve our biggest, most complicated problems at work. Learn how to run this exercise yourself, and hear Wujec’s surprising insights from watching thousands of people draw toast.

Making toast doesn’t sound very complicated — until someone asks you to draw the process, step by step. Tom Wujec loves asking people and teams to draw how they make toast, because the process reveals unexpected truths about how we can solve our biggest, most complicated problems at work. Learn how to run this exercise yourself, and hear Wujec’s surprising insights from watching thousands of people draw toast.

Tom Wujec: Got a wicked problem? First, tell me how you make toast | TED Talk | TED.com

Tom Wujec: Got a wicked problem? First, tell me how you make toast | TED Talk | TED.com

Strategy as a Wicked Problem

Strategy as a Wicked Problem

Wicked Problem

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