Eastern Bank Taps Nuance Voice Biometrics to Innovate the Customer Experience; Becomes First in North America to Replace Security Questions with Voice Biometric Authentication. http://www.marketwatch.com/story/eastern-bank-taps-nuance-voice-biometrics-to-innovate-the-customer-experience-becomes-first-in-north-america-to-replace-security-questions-with-voice-biometric-authentication-2015-06-18
Software on the mobile phone then has the job of comparing the user’s voice with both files and deciding which is authentic, like a multiple choice quiz. It then sends back the answers to this ‘quiz’ rather than transmitting the voice recording.
SecureIDNews - Voice biometrics cranks up the volume: “Voice biometrics uses the physical characteristics of the voice process in a human for identity verification,” says Walter Hamilton, senior consultant, ID Technology Partners and vice chairman for the International Biometrics and Identification Association.