Pinterest • The world’s catalogue of ideas
Infographic about journey, in similar style to London Underground map with pictograms #ux #customerjourney

Infographic about journey, in similar style to London Underground map with pictograms #ux #customerjourney

13
2

Blog: 10 Most Interesting Examples of Customer Journey Maps

1
from Business Analyst Learnings

Techniques Every Agile BA Should Know About - Part 1

User Story Map - Agile Buddha

16
3

Example process diagram: Framfab

67
3

Example task grid: hannahstrobel.com #taskanalysis #UX

14
2

Customer Journey Concept for a pitch

177
14

I decided to adapt the empathy map format to better suit the work I was doing.

3

Four Keys to Improving Customer Experiences Long-Term

28

You have to focus to study well. Check out this zen-like flow chart to see how to improve your focus.

48
8

Stakeholder map http://www.cfwi.org.uk/images/bp4-stakeholder-map/image_preview

10
2