The diagram below describes a framework for change management in a shared service/BPO initiative. The segments in the wheel describe the various components that fit together in order to support and deliver the result.
Optimise-GB presents the stages of change management and how you can use Lewiny#39;s Change Management Model is known as Unfreeze – Change – Refreeze, Many originate with leadership and change management guru, John Kotter. ….. Organizational change management and personal change … Continua a leggere →