Voice, e-mail, chat, web, social media represent many ways to get in touch with businesses and brands. How can the changing landscape of customer contact technologies deliver a New Customer Experience? #cem #social
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The future is no longer Orange | Orange’s new chief executive has decreed that the company’s long-running ad slogan 'the future's bright, the future's Orange' is to be dropped in a bid to turn around the company’s ailing fortunes in the mobile and broadband markets. Buying advice from the leading technology site