'Who's this?' we hear you ask... Well, it's Edna, Downton's newest housemaid. And from her peircing eyes to pursed lips, this lady doesn't look like someone to mess with. New members of staff rarely arrive without a bit of a drama, especially headstrong ones. Maybe she'll try it on with Branson, find a way to thaw Jimmy's frosty exterior or have her wicked way with Carson?