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When I decided to go down the Self-Publishing road, I wanted to produce both e-books and paperback copies of my novels - and, having looked around a bit, and listened to advice from friends, I opte...

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Step up your self care with this free printable guide - click through to http://www.soul-warriors.com/self-care-guide/ to download your copy.

Step up your self care with this free printable guide - click through to http://www.soul-warriors.com/self-care-guide/ to download your copy.

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This customer service infographic from The Ritz-Carlton Leadership Center offers 10 word choices that will help you improve customer service skills.

This customer service infographic from The Ritz-Carlton Leadership Center offers 10 word choices that will help you improve customer service skills.

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