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Five Finger Communication A mnemonic tool for recalling the essential elements of a good sending message. Each finger represents a particular part of a message. Using this tool a message can be sent with percision and boundaries.

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Billingshurst

10 Rules of a Great Conversationalist: 1 Be interested. 2. Focus on the positives. 3. Converse 4. Respect. 5. Put the person in his/her best light 6. Embrace differences 7. Be true to yourself 8. 50-50 sharing 9. Ask questions 10. Give and take

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